Orders come in. Your team knows what to process.
Manage sales orders, products, customers, quotations and invoices.
Discuss your needs first. The 7-day trial starts once setup is ready.
Retail
What you get
- Manual orders and processing status
- Product catalogue, SKUs and customer records
- Sales quotations and invoices
- Shopee connection after configuration and shop authorisation are ready
Who it is for
For sales admins, shop owners and retail teams handling product orders.
Order details live in chats, products in another file, and someone has to ask for the latest status. Retail keeps the sales record so the team works from the same order.
Start with the module that addresses your most pressing task. Add other modules as your needs and agreement develop.
How it works
A workflow for the team's everyday work.
- 01
Set up products and customers
Prepare item names, SKUs and the customer details needed for an order.
- 02
Record the order
Enter an order manually, or use the Shopee connection once your shop configuration is ready.
- 03
Continue the sales process
Review order status and sales documents. If Pack Guard is selected, the team can continue packing verification in that module.
Inside Retail
A clear job for every part.
See what each submodule does and picture it in your business. The examples below illustrate how it can be used.
Orders
Record product orders, item details, customers and processing status. Manual orders work without a marketplace connection.
Use example
A customer orders 3 lamps and 2 cables over chat. An admin creates one order so the next team reads the same details.
Products
Manage the item catalogue, SKUs and product identifiers used in orders. Clear product data supports item matching during processing.
Use example
Two product sizes get different SKUs so the team does not rely on similar names alone.
Customers
Keep buyer identities and contact details for reuse in sales transactions and documents.
Use example
An existing customer orders again. The admin selects the saved customer record for the new order.
Invoices & quotations
Create quotations for offers and invoices for billing. Keep documents with the relevant customer and sales records.
Read the feature guideUse example
A buyer requests pricing for 20 units. The team prepares a quotation, then creates an invoice once the sale is agreed.
Shopee integration
The Shopee connection supports order receipt and SKU matching once partner configuration and shop authorisation are ready. Readiness is reviewed with Vasco.
Use example
A shop uses its own SKUs. The team maps them to the Vasco catalogue before using synchronised orders; settlement remains checked in Shopee.
Before you choose
Make sure it fits your needs.
- Pack Guard is purchased separately for packing verification, recordings and returns.
- Shopee requires partner configuration by Vasco, shop authorisation and SKU mapping. Marketplace payments and settlement remain managed in Shopee.
- In-store checkout, payment devices and other marketplace requirements need to be reviewed together before agreement.
Questions about Retail
Does Retail include Pack Guard?
No. Retail and Pack Guard are separate modules. Choose Retail for orders and sales records, then add Pack Guard if you need packing verification, recordings and returns.
Do I need to connect Shopee to start?
No. Orders can be entered manually. Vasco will review Shopee connection readiness with you before committing to shop synchronisation.
How do I get started and what does it cost?
Tell us about your business on WhatsApp. If helpful, the team can arrange a demo. Modules, price and setup scope are agreed first, then a 7-day trial is activated once setup is ready. There are no automatic charges.
Retail
Match the workflow to your business.
Tell us which tasks you want to organise. We'll discuss modules, pricing and setup needs before you decide.