User guide

Quality

Quality manages punch lists or defect findings from reporting, assignment, work, completion, through separate verification. Each finding can have a code, area, priority, due date, project, person in charge, free reference, private photo evidence, reporter, verifier, and audit history.

± 22 minAdmin webQuality control · K3 · Project manager · Supervisor · Operations manager
Short answer for clients

Done status and Verification are two different controls. The person doing the work can declare a fix done, then an authorized person verifies the result. Vasco saves the time and person who verified, plus the change history when the audit feature is available, so close-out doesn't depend on a single status mark.

00

Before you start

Have this ready

  • Agree on the definitions of High, Medium, and Low priority.
  • Decide who does the work and who may verify it.
  • Prepare the project, area, due date, and relevant photo evidence.
  • Don't use delete to close a finding that really happened.

Done when

  • The finding has an actionable description and a unique code.
  • Person in charge, project, priority, and due date are filled in where relevant.
  • Done and Verified are used as separate stages.
  • Corrections and deletions are made with an understanding of the audit trail and evidence.
01

Understand the data and the finding cycle

Field/actionPurposeRule
CodePunch list identityCan be left empty when creating; Vasco generates PL-####
DescriptionExplains the defect and the expected resultRequired
AreaPhysical location of the findingUse consistent terms
PriorityHigh, Medium, LowAffects focus, not status
StatusOpen, In progress, DoneDone is not the same as Verified
Assigned toPerson in charge of the fixOnly active staff appear
Related referenceReport ID, zone, note, or free linkNot an automatic relation
Photo evidenceOne private photo pathA new upload replaces the form value
VerificationTimestamp and verifier accountCan be undone separately from the status

Don't verify just because the status is Done

Check the fix and the evidence first. Verifying adds the verifier's stamp; the Done status on its own only says the work is considered finished.

02

Manage findings through close-out

  1. 1

    Add finding

    Fill in the required description; add a code or leave it automatic, plus area, priority, initial status Open, due date, person in charge, project, and reference if any.

    Result: The finding appears in the list and the audit history records Created when the feature is available.
    To cancel / undo: Choose Cancel before Save. No text data is created.
    If something goes wrong: If an extra field isn't supported by the database version, the core data may still be saved without that field.
  2. 2

    Upload photo evidence

    Choose the file and wait for the upload to finish before Save. The photo is stored privately and the screen uses a temporary link.

    Result: The photo path is linked to the finding.
    To cancel / undo: Clear the photo from the form before Save. A file that was already uploaded may stay in storage even if the dialog is canceled.
  3. 3

    Assign and set a due date

    Choose an active staff member and a realistic due date. Use the High priority or Overdue filter for review.

    Result: The person in charge and the risk of delay can be monitored.
    To cancel / undo: Edit again and clear the person in charge/due date if wrong.
  4. 4

    Change to In progress

    Edit the finding when the fix starts. Add the latest reference or evidence if it helps.

    Result: The status history records the change when the audit is available.
    To cancel / undo: Edit back to Open if the change was a mistake; the change history may remain.
  5. 5

    Mark as Done

    Change the status after the person doing the work finishes the fix and the evidence is sufficient.

    Result: The finding is no longer counted as open/overdue.
    To cancel / undo: Edit the status back to In progress/Open if it isn't really finished.
  6. 6

    Verify separately

    Open the Verify action after the inspector accepts the result. Vasco saves the time and the verifier account.

    Result: The finding gets the Verified display status.
    To cancel / undo: Use Undo verification to clear the stamp; the Done status doesn't change automatically.
  7. 7

    Open details and audit

    Check the reporter, verifier, reference, photo, and action timeline before the close-out meeting.

    Result: Decisions can be traced to the person and time.
    If something goes wrong: An empty timeline may mean the audit table isn't available yet; the core details can still be used.
  8. 8

    Delete only test/duplicate data

    Read the name/code on the confirmation. Delete only if the finding should never have existed.

    Result: The row is permanently deleted; the delete event is recorded in the audit when possible.
    To cancel / undo: Choose Cancel. After Delete, there is no restore on the screen.
03

Status, priority, and verification

ValueMeaningReversible?
OpenNot started/waiting for follow-upYes, edit the status
In progressThe fix is underwayYes
CompletedThe person doing the work says the fix is doneYes; not Verified
VerifiedThe inspector has stamped the verificationYes, Undo verification
OverdueDue date before today and not done/verifiedCorrect the status/due date to match the facts
High priorityNeeds top attentionYes, edit the priority
04

Undo, correct, or delete safely

SituationThe right actionWhat still happens
Form not savedChoose CancelThe finding doesn't change
Wrong statusEdit it to the correct statusThe change history may remain recorded
Wrong verificationChoose Undo verificationThe work status stays as it was
Wrong photoEdit, clear or replace the photo, then SaveThe old file in storage may not be deleted automatically
Finding deletedNo undoThe row is permanently gone; the delete audit may remain

Don't invent an undo

If the screen doesn't offer an undo, edit, or delete button after a transaction is saved, this documentation does not assume the action can be reversed. Note the reference, stop any follow-up actions, then ask for a correction through the main admin or Vasco support.

05

Troubleshooting

SymptomPossible causesWhat to do
Duplicate/odd automatic codeThe sequence is based on the count at creation timeUse a unique explicit code and report the conflict to your Admin
Person in charge doesn't appearThe staff member is archived/inactiveActivate them or choose the right active staff member
Verification isn't availableThe verification column/migration isn't active yetAsk your Admin to update the database
Photo doesn't showThe signed URL failed/expiredReload the details or upload again from the source
A finding was treated as done when it wasn'tWrong status/verifiedUndo the verification and restore the status before continuing the fix
?

Questions and answers

What's the difference between Done and Verified?

Done is the work status; Verified is a separate inspection stamp with the time and verifier account.

Do I have to type the code?

Not when creating. If it's empty, Vasco tries to generate a PL-#### code automatically.

Can a verification be undone?

Yes, through Undo verification. The Done status isn't changed automatically.

Does the related reference open an automatic relation?

No. That field is free text for an ID, zone, note, or URL.

When may I delete a finding?

Only for test/duplicate data that should never have existed. Real findings are better closed through status and verification.

Last updated 2 September 2026Check your company's policies before taking any financial or irreversible action.
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