User guide

Assignments

Assignments record who holds an asset, the job and location where it's used, the handover time, meter out/in, condition, and notes. Only active assets that are not currently assigned are available for a new assignment.

± 16 minAdmin webAsset manager · Operations manager · Supervisor · Warehouse
Short answer for clients

Assignments are the asset handover ledger. An asset may have only one active assignment; when moving it to another person or location, return the old assignment first so the meter and condition on return are recorded, then create a new assignment.

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Before you start

Have this ready

  • Make sure the asset is active and not currently assigned.
  • Decide at least the person responsible, job, or location.
  • Record the meter and physical condition before the handover.
  • Make sure the receiving party understands responsibility for the asset.

Done when

  • Each active asset has only one open assignment.
  • The person responsible/job/location can be traced.
  • Meter and condition out and in are documented.
  • Moves are done through Return and then a new assignment.
01

Understand the handover data

FieldWhen assignedWhen returned
AssetsRequired; available assets onlyFollows the active assignment
Person responsibleStaff member holding itHistory is kept
JobProject where it's usedHistory is kept
LocationsWarehouse/branch/work locationThe asset goes back to Available
MeterMeter outMeter in and the asset value are updated
ConditionCondition outCondition in; may trigger a service need according to policy
NotesHandover detailsReturn details
02

Assign, return, and move assets

  1. 1

    Choose Assign asset

    Make sure the target appears as available. Choose the asset by name and code.

    Result: The assignment form is ready to fill in.
    To cancel / undo: Choose Cancel; the asset stays available.
    If something goes wrong: If it doesn't appear, the asset is archived or still has an active assignment.
  2. 2

    Fill in the recipient or context

    Choose a staff member, job, and/or fill in a location. At least one of the three contexts must be present.

    Result: The asset has a person responsible or a location that can be traced.
    If something goes wrong: The system refuses if only the asset is chosen without a staff member, job, or location.
  3. 3

    Record the meter and condition out

    Enter the meter reading without mixed units, the condition, and the handover notes.

    Result: The usage baseline and condition are saved.
    To cancel / undo: Clear the input or Cancel before Assign.
  4. 4

    Confirm Assign

    Check all fields, then choose Assign once.

    Result: The asset enters the Assigned list and can't be chosen for another assignment.
    To cancel / undo: After it's saved there is no direct edit/cancel; use the Return process to close the assignment.
  5. 5

    Return the asset

    Choose Return, fill in the meter in, condition in, and notes. Match the physical asset before confirming.

    Result: The assignment is closed and the asset is available again.
    To cancel / undo: Choose Cancel; the assignment stays active.
  6. 6

    Move to a new target

    After the return succeeds, create a new assignment to the destination staff member, job, or location.

    Result: Two separate handover events preserve the history.
    If something goes wrong: Don't try to overwrite the old assignment because the screen doesn't offer editing of an active assignment.
03

Asset availability status

Status/conditionMeaningAction
AvailableHas no active assignmentCan be assigned
AssignedCurrently held/in useReturn before a new assignment
ArchivedThe asset is inactiveDoesn't appear as an option
Without staffAssigned to a job/location onlyValid when another context is filled in
Without jobAssigned to a staff member/location onlyValid when another context is filled in
04

Undo, correct, or delete safely

SituationThe right actionWhat still happens
Assignment form not confirmed yetChoose CancelThe asset stays available
A wrong assignment was savedReturn it with a correction note, then create the correct assignmentThe wrong history isn't deleted
Return form not confirmed yetChoose CancelThe assignment stays active
A wrong return was savedCreate a new assignment and note the correction; contact your Admin if the meter/condition needs an official correctionThe handover history stays

Don't invent an undo

If the screen doesn't offer an undo, edit, or delete button after a transaction is saved, this documentation does not assume the action can be reversed. Note the reference, stop any follow-up actions, then ask for a correction through the main admin or Vasco support.

05

Troubleshooting

SymptomPossible causesWhat to do
Feature not active yetThe assignment migration isn't available yetAsk your Admin to enable it; don't imitate it by changing the asset's location text
Asset can't be chosenCurrently assigned/archivedSearch the active list and return the old assignment
The system refuses the assignmentNo staff, job, or locationFill in at least one context
Meter rejectedInvalid number formatUse numbers; a comma can be used as a decimal if supported
The asset has been returned but isn't available yetThe process isn't finished or the page hasn't been reloadedReload and check the error message before repeating
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Questions and answers

Can one asset be assigned to two staff members?

Not at the same time. Return the active assignment, then create a new assignment.

Is staff required?

Not if the job or location is filled in. At least one context must be present.

How do I cancel a wrong assignment?

Use Return with a correction note, then create the correct assignment. There is no direct void button.

Can the condition on return trigger a service?

Yes, if the asset policy enables creating a repair when an asset comes back damaged.

Why doesn't the asset appear?

The asset may be archived or still have an active assignment.

Last updated 2 September 2026Check your company's policies before taking any financial or irreversible action.
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