User guide

Tracking

Tracking manages alternative units, batches/lots and expiry, serial numbers, and stock reservations. Each tab has different recording rules: units store conversions, lots/serials add tracked stock, and reservations reduce availability until released or fulfilled.

± 23 minAdmin webWarehouse head · Warehouse staff · Purchasing · Operations manager
Short answer for clients

Tracking keeps the identity of items without creating a new catalog. Alternative units still refer to the base unit; batches and serials are attached to receipts; reservations only set stock aside until released or issued. The current screen does not offer edit/delete for units, lots, or serials, so validate codes and quantities before saving.

00

Before you start

Have this ready

  • Make sure the material is active and its base unit is correct.
  • Set the tracking mode to none, lot, or serial on the material master where available.
  • Prepare the warehouse, lot/serial number, expiry, cost, and quantity.
  • Make sure the available balance is enough before creating a reservation.

Done when

  • Unit conversion is >0 and easy to understand.
  • Lots/serials go into the correct warehouse and material.
  • The number of serials matches the receipt, one per number.
  • Active reservations are closed as Released or Fulfilled according to what happened physically.
01

Tell the four Tracking tabs apart

TabRecordsStock impact
UnitUnit name, conversion to base unit, barcodeDoes not add to the balance
Batch & ExpiryLot, qty, warehouse, cost/unit, expiry dateAdds tracked stock
Serial numbersOne serial for one unit in a warehouseAdds qty 1
ReservedQty, warehouse, job, date needed, notesReduces available, not physical
ReleaseCloses a reservation without issuing the itemAvailable again
IssueFulfills a reservation to a jobPhysical decreases and the status is fulfilled

No edit/delete for tracking masters on this screen

Wrong units, lots, and serials can't be fixed from this list. Cancel before Save; once saved, stop using them and ask an admin to correct them so the stock trail isn't broken.

02

Record units, lots, serials, and reservations

  1. 1

    Add an alternative unit

    Choose a material, enter the unit name, a conversion >0 to the base unit, and an optional barcode. Example: 1 box = 12 pcs.

    Result: The unit can be used as conversion context for the material.
    To cancel / undo: Choose Cancel before Save; after that there is no edit/delete on the page.
  2. 2

    Receive a batch/lot

    Choose the material and warehouse, enter the lot number, quantity >0, optional expiry, cost/unit, and notes.

    Result: Lot stock is received with its cost and expiry date.
    To cancel / undo: Cancel before Save. Once saved, corrections must go through an official stock process/admin.
  3. 3

    Receive a serial number

    Choose the material, warehouse, and one unique serial number. Each save receives qty 1.

    Result: The active serial is attached to the material and warehouse.
    To cancel / undo: Cancel before Save. A wrong number after saving needs an admin correction.
  4. 4

    Create a reservation

    Choose the material, warehouse, quantity >0, optional job, date needed, and notes.

    Result: The available balance drops temporarily; physical doesn't change.
    To cancel / undo: Cancel before Save; once active, use Release to cancel it.
  5. 5

    Release a reservation

    Choose Release if the need is canceled or the item is no longer set aside.

    Result: The status is released and the quantity becomes available again.
    To cancel / undo: There is no undo confirmation on screen; make sure the reservation is right before choosing.
  6. 6

    Issue a reservation

    Choose Issue when the item is actually handed over to the job.

    Result: The status is fulfilled and physical stock goes out to the job.
    To cancel / undo: Once fulfilled there is no undo in the tab; use an official stock correction/return if the item comes back.
  7. 7

    Monitor expiry and lot value

    Check the Expiring soon (30 days) and Batch value cards, then follow up with FEFO or company policy.

    Result: Expiry risk is visible earlier.
    To cancel / undo: The view is read-only; it does not change stock.
03

Tracking statuses and rules

ValueMeaningLimit
tracking noneLot/serial not requiredCan still have alternative units
lotQuantity is grouped per batchUse lots and expiry
serialEach unit has a unique identityOne input = qty 1
active reservationStock is set asideCan be Released or Issued
releasedReservation canceledDoes not reduce physical stock
fulfilledItem issuedReduces physical stock
Expiring <=30 daysActive lots nearing/past expiryPrioritize action
04

Undo, correct, or delete safely

SituationThe right actionWhat still happens
Dialog not savedChoose CancelNo tracking data
Active reservation was not going aheadChoose ReleaseStock is available again
Reservation was fulfilled by mistakeUse an official stock return/correctionThere is no undo in Tracking
Wrong unit/lot/serialStop using it and ask an adminThere is no edit/delete on the screen
Duplicate lot receipt due to a retryNote the reference and check idempotency before correctingDon't create a reverse transaction without confirming the duplicate is real

Don't invent an undo

If the screen doesn't offer an undo, edit, or delete button after a transaction is saved, this documentation does not assume the action can be reversed. Note the reference, stop any follow-up actions, then ask for a correction through the main admin or Vasco support.

05

Troubleshooting

SymptomPossible causesWhat to do
Tracking not active yetThe asset/inventory migration is not available yetAsk an admin to enable it
Conversion rejectedValue is <=0 or not a numberEnter a positive factor relative to the base unit
Lot rejectedWarehouse/quantity/lot is invalidFill in the warehouse, lot number, and qty >0
Serial number rejectedNumber already exists or the warehouse is emptyVerify the physical number and choose a warehouse
Reservation failedQty not availableReduce the quantity or release other reservations that aren't needed
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Questions and answers

Does an alternative unit add stock?

No. A unit only defines the conversion to the base unit.

What qty is used when receiving a serial?

One serial is received as one unit per save.

What is the difference between Release and Issue?

Release cancels the reservation without reducing physical stock; Issue fulfills the need and reduces physical stock.

Can lots/serials be edited?

Not from the current screen. Check before saving and ask an admin to correct it if wrong.

How is Expiring soon counted?

Lots with qty >0 and an expiry within the next 30 days are counted; dates already past are included too.

Last updated 2 September 2026Check your company's policies before taking any financial or irreversible action.
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